Managed services, traditionally supplied by carriers or systems integrators to support their customer?s requirements for complete WAN solutions, are headed into new territory. Whereas managed services used to require separate capabilities for monitoring each voice, data, mobile or video service, convergence based on common IP networks and systems technology will present new opportunities for wireless and wireline providers.

In this study, Insight provides a detailed analysis of the current state of the managed services marketplace: the providers, the technology, and the scope of current service offerings. The report will identify the rapid changes in technology that will impact how customers manage their networks and the opportunities for both service providers and vendors to address their customer?s changing needs. Insight will provide forecasts of the underlying services and the demand for managed offerings that span wireless and wired networks by detailing the growth in various WAN, LAN, data centers, and hosted applications. Because adoption of new technologies is occurring at a different pace across each geographic region, in this study Insight will provide recommendations for service providers and vendors in each region.