Customer's Thoughts

"We have contracted technology support in the traditional block service model for years," stated Marcel Castonguay, Partner at Hamel & Co. "This model works well if you are not reliant on technology to operate your business. The Utility model really brings us into the 21st century by proactively monitoring and remotely managing the infrastructure we have, while trying to reduce its complexity and cost with solutions like online back-up and other hosted applications and services. We have moved away from wild variances in fees and service levels to a predictable, insurance-like model with The Utility Company." ............... read full article Link